Refund Policy
At QuizPur, we aim to provide a seamless and rewarding experience for our participants. We understand that situations may arise where a refund is necessary. Please review our refund policy below for more information.
Refund Policy
Eligibility for Refunds
Refund Policy
Valid Reasons for Refunds
- Technical Issues: If you encounter technical problems that prevent you from accessing or completing the IQ test.
- Payment Errors: In cases of accidental double payments or other payment-related issues, we will initiate a refund.
- Cancellation: If QuizPur cancels an IQ test for any reason except cheating, participants will receive a full refund.
Refund Policy
Refund Process
- To request a refund, please contact our customer support team at admin@quizpur.pk within seven (7) days from the date of the payment.
- Provide details of the issue, including your full name, email address, date of payment, and a clear description of the problem.
- QuizPur will review the refund request and may request additional information to process the refund.
- Refunds will be issued through the original payment method used during registration.
Refund Policy
Refund Amount
The refund amount will be equal to the entry fee paid for the IQ test
Refund Policy
Refund Timeframe
- Please allow up to 15 business days for the refund to be processed and reflected in your account. Processing times may vary based on your payment provider.
Refund Policy
Non-Eligible Situations
- Refunds will not be issued for participants who completed the IQ test but did not achieve a prize-winning position
Refunds will not be granted for requests made more than seven (7) days after the payment date.
Refunds will not be granted to any participant that is found cheating in the test.
Refund Policy
Contact Us
If you have any questions or concerns about our refund policy, please don’t hesitate to contact us:
Email: admin@quizpur.pk
Phone: +92 (304) 784 9555
We value your participation and are committed to ensuring fairness and transparency in our refund process. Thank you for choosing QuizPur for your IQ assessment needs.